Privacy Policy

Effective 1 November 2026

Picky is an iPhone app for ride and delivery drivers. This policy explains what personal data Picky processes, why, who helps us, how long we keep it and the rights you have. It covers the Picky app and this website (together, the "Service").

Who we are

The controller of your personal data is Nova Labs SRL, a company registered in Romania (Trade Register no. J2026016995004, CUI 54249591) ("we", "us"). Contact us about anything in this policy at support@useflayr.com.

What Picky reads on your screen

When you start a shift, you choose to share your screen with Picky through Apple's screen broadcast, and iOS shows that sharing is on. While it is on, Picky reads the text on your screen about four times a second, on your iPhone only, using Apple's on-device text recognition, to find offer cards from your driving apps. Screen images, and any names, addresses or messages on them, are never stored and never leave your iPhone. Only the numbers of an offer are kept (see below). Stop sharing at any time by ending the shift or the broadcast.

Personal data we process

• Account data: when you sign in with Apple or Google we receive an account identifier, your email address (Apple may give us a private relay address instead) and, if you choose to share it, your name. We never see your Apple or Google password, and Picky never asks for your Uber, Bolt or other platform login.
• Offer data, as numbers only: the app an offer came from, price and currency, pickup and trip distance, minutes, city, time, Picky's verdict and whether you took it.
• Settings: country, currency, minimums, vehicle costs, the apps you work for and alert preferences.
• Subscription data: whether Picky Pro is active, the plan, its dates and purchase records from Apple. Your payment card details stay with Apple; we never receive them.
• Technical data: when the app connects to our service providers they log technical details such as IP address, device model, iOS and app version, and time of the request, to deliver and secure the Service.
• Usage data: anonymous events about how the app is used: screens opened, steps of the first-run setup and its answers (such as hours driven, the apps you work for and your country), paywall and purchase steps, shifts started and ended, the verdict word and app of each offer, and crash reports. They carry a random identifier created on your iPhone, never your account, name or email, and never offer numbers, places or anything read on your screen. You can turn this off in Settings › Privacy › Share usage data.
• Support messages: what you write to us in the app's chat or by email, a screenshot if you attach one, and technical details sent with each chat message (app version, iPhone model, iOS version, language, country, the apps you work for, the last screen you opened, notification settings and screen-reading counters). Never offer numbers or anything read on your screen.
• Going home: if you turn it on, your home zone (an area rounded to about a kilometre) stays on your iPhone and is never sent to us. While it is on, the drop-off address shown on each offer is sent to Apple's map service to place it; we keep only whether the offer ends near home, never the address.

We do not collect your location from GPS, your contacts, photos, health data or any special category of data. Please don't send us such data in support messages.

Why we use it, and on what legal basis

• To provide Picky (judge offers, show your history, records and insights, back up and restore your settings and offers, manage your account and subscription, answer support requests). Legal basis: performance of our contract with you.
• Screen reading during a shift, which only starts when you start it yourself. Legal basis: performance of our contract, at your request.
• To keep the Service secure and prevent abuse and fraud. Legal basis: our legitimate interest in a secure, working service.
• To comply with the law and to establish or defend legal claims. Legal basis: legal obligation, and our legitimate interest in protecting our rights.
• Usage data, to find where the app is confusing or crashes and improve it. Legal basis: our legitimate interest in improving Picky; you can object at any time by turning off Share usage data in Settings › Privacy.
• Notifications about verdicts, only if you allow them in iOS. Legal basis: your consent, which you can withdraw in iOS Settings at any time.

We do not sell your personal data, show ads, use your data for advertising or track you across other companies' apps and websites. We do not use your data to train AI models.

Automated verdicts

Picky's verdicts (pick, maybe, pass) are calculated automatically from an offer's numbers and the minimums you set. They are suggestions only. You always decide which offers to accept, and a verdict has no legal or similarly significant effect on you.

Who receives your data

• Supabase hosts our database and sign-in. It stores your account, settings and offer numbers.
• Resend delivers support chat messages to our team by email, so we can answer quickly.
• Apple Maps places drop-off addresses while Going home is on, under Apple's own privacy policy.
• PostHog receives the anonymous usage data and crash reports, on its servers in the European Union.
• RevenueCat manages subscriptions. It receives your purchase records from Apple and a Picky account identifier.
• Apple processes payments, Sign in with Apple and notifications. Google processes Sign in with Google if you choose it.
• Vercel hosts this website.
• Professional advisers, such as lawyers and accountants, when needed, under confidentiality.
• Authorities, when the law requires it or to protect rights, safety or property.
• A buyer or successor, if Nova Labs SRL is part of a merger, acquisition or sale of assets. This policy would continue to apply to your data.

Our service providers process your data only on our instructions, under data processing agreements that require them to protect it.

International transfers

Some providers, such as RevenueCat and Vercel, are based in the United States or process data there. When data leaves the European Economic Area, it is protected by the EU-U.S. Data Privacy Framework where the provider is certified, or by the European Commission's standard contractual clauses. Contact us for a copy of the relevant safeguards.

How long we keep it

• Offers: 20 days, except your best and lowest offer ever, kept so Picky can show your records, until you delete your account.
• Account, settings and subscription data: while you have an account.
• Support messages: chat conversations and their screenshots are deleted 7 days after the last message; support emails as long as needed to help you, and up to 2 years after.
• Usage data: up to 1 year.
• Technical logs: kept by our providers for a short period, typically up to 30 days.

When you delete your account, we delete your account, settings and backed-up offers from our servers right away, and revoke Picky's link to your Apple ID. Copies may remain in our providers' encrypted backups for up to 30 days before they are overwritten. Picky also erases all offers and settings stored on your iPhone. If a different account signs in on the same iPhone, the previous account's data on the iPhone is erased first, so data never passes from one account to another. We may keep data longer only where the law requires it.

Security

Data is encrypted in transit (HTTPS) and at rest with our providers. Each account can only access its own data, and your sign-in session is kept in the iPhone's secure keychain. No system is perfectly secure, but we work to protect your data and will tell you and the authorities about a breach where the law requires it.

Your rights

Under the GDPR you can ask us to:

• give you access to your data and a copy of it, also in a machine-readable format;
• correct inaccurate data;
• delete your data (you can also delete your account yourself in Picky: Settings, Account, Delete account);
• restrict or object to processing based on our legitimate interests;
• withdraw consent at any time, without affecting earlier processing.

Write to support@useflayr.com. We answer within one month and may ask you to confirm your identity. You can also complain to the Romanian data protection authority, ANSPDCP (dataprotection.ro), or to the authority where you live or work.

This website

This website uses no cookies, no analytics and no tracking. Our host keeps basic request logs, such as IP address and browser type, for security.

Age

Picky is for working drivers and couriers aged 18 or over. We do not knowingly collect data from anyone under 18. If you believe a minor has given us data, contact us and we will delete it.

Changes

We may update this policy. If a change matters, we will update the date above and tell you, for example in the app, before it applies.